CV

Personal Profile


An accomplished senior consultant and infrastructure architect with over 16 years’ experience in infrastructure design and analysis, the majority being within the Financial Services sector.  Experienced in all phases of the infrastructure design and governance process with particular strengths in Divestments, Datacentre migrations and the automation of Datacentre operations. Specialist skills in Enterprise infrastructures, with a particular emphasis on Digital Infrastructure Transformation, Cloud (Azure and AWS), DevOps, End User Computing, Mission Critical Systems and Datacentre Automation.
Passionate about new technology and using technology to solve problems, extending into volunteering for local social enterprises and being involved in the SocialCoding4Good initiative; utilising skills in web and mobile application development, helping to create innovative technology solutions. Development skills include Agile methodology, Behaviour Driven Development using Cucumber and languages include Ruby, C#.NET, PowerShell and javascript.

 

Employment History

 

Senior Consultant – Digital & Technology Consulting Practice

Exception

March 2013 – Present


Key Tasks
                    Lead consultant for Digital Infrastructure Transformation within the practice, incorporating DevOps and Evergreen IT
                    Responsible for the production of sales collateral relating to Digital Infrastructure Transformation
                    Pre-sales work with sales team on both new and existing accounts
                    Contribution to bid proposals in terms of estimation and documentation
                    Provide technical leadership on client engagements
                    Production of High Level and Detailed Design Artefacts and Architecture documentation.
Major Achievements
Notable engagements with Exception have been working on the Williams & Glyn Delivery team for RBS and then within the Business Systems architecture team at Aberdeen Asset Management.
Engaged onsite with RBS, within the Williams & Glyn Delivery team as part of the End User workstream, the role initially involved working closely with the business teams to manage and help define the requirements for a range of platforms, including Messaging, ATM and both internal and public websites. Latterly the role moved to provide design assurance for the infrastructure build being completed by third party providers, including IBM, Adobe and Rackspace.
Within the Business Systems team at Aberdeen Asset Management, the role was to design the infrastructure for the new data integration layer, which has been developed on the Markit EDM platform. With a ‘cloud first’ strategy, this role involved working closely with the development team, the operational infrastructure teams and Microsoft to create an infrastructure that could be hosted on premise, yet migrate seamlessly to Azure. With a mature agile lifecycle within the development team, the approach for the new infrastructure platform was to provide for a DevOps capability to allow a much quicker time to market and reduce the existing four week release schedule to a two week schedule.


Infrastructure Architect

Scottish Widows Investment Partnership

August 2011 – March 2013


Key Tasks
                    Translate business requirements into high level infrastructure designs and support the Solution Architect by contributing to the production of project solution design documentation
                    Responsible for the production of project high level solution design documentation and managing the governance process where the scope of a project focuses entirely on the infrastructure domain
                    Provide technical oversight across the project lifecycle to ensure that infrastructure solutions are implemented as designed
Major Achievements
One of the first projects I worked on within SWIP was to migrate around 100 Windows virtual machines from the legacy Microsoft Virtual Server 2005 R2 environment to a new VMware vSphere 4.1 environment. As this project was entirely within the infrastructure domain, I was responsible for producing the high level project design for the new VMware environment and managing the governance process. Due to the lack of relevant technical experience, I was asked to implement the solution and to run the migration piece of the project. I fully automated both the build of the VMware environment and the migration of the virtual machines. The new environment was implemented successfully and within budget and the machines were migrated successfully within the aggressive timescales.
SWIP had a project to replace the legacy IBM Datastage toolset with a new Enterprise Data Management environment using Cadis. Within this project, I created the detailed infrastructure design and provided technical oversight during the implementation phase of the project. There were a number of challenges, including having to change the hosting platform during the implementation. The infrastructure was successfully implemented within the timescales of the project.

 

Technical Design Lead

Aegon Global Technology

August 2010 – August 2011


Key Tasks
                    Team lead for the Datacenter migration automation stream
                    Responsible for the design of the automation process to automate the configuration of migrated servers
                    Responsible for the design of the Antivirus Environment for the Windows estate hosted in the new datacenter 
Major Achievements
When AEGON built a new datacenter in Edinburgh, there was a requirement to implement a new Antivirus environment for the windows server estate. I was responsible for producing the high level design of this environment using Symantec Endpoint Protection. This design included disaster recovery provision within the DR Datacenter in London. The new environment was implemented successfully within the project timescales.
AEGON had a requirement to migrate over 600 servers, both Windows and Linux, from two datacenters in Germany into the new datacenter on disparate hardware. I led a team of Windows and Linux engineers, responsible for automating the configuration of the servers once they had been migrated into the new datacenter to enable them to run on the new hardware and be managed by the new infrastructure in Edinburgh. The manual migration process consisted of around 250 steps. Automating this process allowed the migration programme to migrate a greater number of servers in a shorter period of time. This in turn led to a much greater confidence within the business for the success of the migration programme.    

Infrastructure Design

Aegon UK

October 2007 – August 2010


Key Tasks
                    Design of Email Archiving System
                    Design of Microsoft Hyper-V environment for Test/Development
                    Microsoft System Center Operations Manager Design
                    Microsoft Office Communications Server 2007 Design
                    HP Insight Manager Design
                    Design of Active Directory migration to Server 2008
Major Achievements
AEGON had a requirement for implementing Email Archiving and made the decision to implement EMC EmailXtender, DiskXtender and Centera. I worked closely with EMC to produce the end to end design for the Email Archiving Platform. The solution was implemented successfully within the regulatory timescales.
When AEGON migrated from Lotus Notes to Exchange 2007, the support of the email environment was managed by support teams in the US. This led to a requirement for much closer working between the UK and US teams. I designed the UK arm of an Office Communications Server environment to tie in with the existing US environment. This was initially targeted at the support teams, but once the business became aware of the possibilities, it was quickly adopted by many other business units.
With an upcoming requirement to pilot a number of new technologies, I was tasked with designing a virtualisation platform to host a development environment. I produced a design for a clustered Hyper-V 2008 environment utilising an iSCSI SAN. The environment was implemented and went on to be used successfully to pilot a number of technologies which were then implemented in production.

Application Remediation Design

Scottish Widows

July 2007 – October 2007


Key Tasks
                    Document existing Applications on the Windows NT4 estate
                    Design Migration of applications to Windows Server 2003
                    Document changes to migrated applications
Major Achievements
When Scottish Widows were in the process of upgrading their server estate from NT4 to Server 2003, they had a large number of both legacy and off the shelf applications which needed to be migrated to the new server estate. There was little to no documentation for many of these applications. I was part of a team documenting these applications prior to migration and producing the design to allow them to either be migrated successfully or decommissioned. Once the applications were migrated, I was responsible for updating the documentation to reflect the new environment.

Infrastructure Engineer

Aegon UK

January 2006 – July 2007


Key Tasks
                    3rd Level support of large Windows Server Estate
                    Management and Support of Active Directory, Group Policy and DNS
                    Management and support of Tivoli Software Distribution Framework on Solaris 9
                    Standardisation of Server estate
                    Design and build of DR capability for Microsoft Exchange 2003 and Lotus Notes interoperability
                    Design and implementation of VBS scripts to automate daily manual checks and monitor the server estate

 

Infrastructure Engineer

Danske Bank

November 2005 – January 2006


Key Tasks
                    Migrate Northern Bank applications onto Danske Bank infrastructure
                    Document the applications to reflect the new environment

Infrastructure Design Consultant

O’Hare & McGovern

March 2005 – November 2005


Key Tasks
                    Design upgrade to Windows Server Infrastructure
                    Design Email Platform using Microsoft Exchange 2003
                    Design Network Security using Cisco PIX Firewalls and ISA 2004
                    Design Server Room to meet power and environmental recommendations
                    Design WAN to allow remote connectivity from branch offices
                    Negotiate ICT support contracts

IT Support Team Leader

John Paul Construction

January 2001 – October 2004

 

Technical Support Consultant

Gateway Computers

October 1999 – January 2001


Education & Qualifications


Queens University, Belfast          Sept 1994 – May 1997
BEng Aeronautical Engineering     Course Discontinued

St Colman’s College, Newry        Sept 1987 – June 1994
A-Level                 1 x C     Geography
                                2 x D     Mathematics, Physics
GCSE                     1 x A      Mathematics
                                5 x B       Additional Mathematics, Physics, Geography, English, French
                                2 x C       Biology, Chemistry

 

Hobbies & Interests


I am a volunteer crew member on my local lifeboat in Dunbar, am a keen sailor and qualified as an offshore yachtmaster.  I am also a keen surfer and runner and love to spend time with my three young children.  My experience with the RNLI as lifeboat crew, along with racing and skippering yachts, has given me a strong grounding in managing a team and the ability to make difficult decisions in high pressure situations. 

 

Key Skills


        Active Directory
        Support of global AD infrastructure including cross domain/cross forest trusts
        Support of Integrated DNS
        OU Design
        Group Policy design and support
        PKI infrastructure installation and support
        Domain Migration

        Virtualisation
        VMware vSphere 4.1
        Installation
        Configuration
        Support
        VMware Virtual Center 4.1
        Configuration
        Administration
        VMware View
        Administration
        Microsoft Hyper-V
        Installation
        Configuration
        Support
        Platespin
        P2V migrations
        Platespin protect 10 for DR  provision

        Server Operating Systems
        Windows NT 2K8R2
        Build and Support
        Automated Build
        Failover Clustering Technologies
        Network Load Balanced Clusters
        OS Tuning
        OS Monitoring
        Solaris 9
        Installation
        Basic/Intermediate configuration
        General administration
        Linux
        Installation
        Basic/Intermediate configuration
        Shell Scripting

        Web
        Apache
        Installation
        Configuration
        Support
        IIS
        Installation
        Configuration
        Support
        Messaging
        Exchange Server 5.5 2K3
        Installation
        Configuration
        Support
        Interoperability with Lotus Domino
        Exchange Server 2K7
        Administration
        Office Communications Server 2K7
        Installation
        Configuration
        Support
        EMC EmailXtender Archiving
        Installation
        Configuration
        Support
        Administration
        DHCP
        Design and support of Microsoft DHCP infrastructure including resilience
        Databases
        MySql
        Microsoft SQL Server 2K 2K8
        Installation
        Configuration
        Support
        TSQL

        Automation
        Powershell
        VB Scripting
        VB.NET
        C#.NET
        TSQL
        NSH
        BMC BladeLogic
        IBM Tivoli Framework

        Hardware
        Dell Blade Systems
        IBM Blade Systems
        HP Servers
        Dell Servers
        Server Rack Design and Build

        Monitoring
        Microsoft System Center Operations Manager
        BMC ProActiveNet
        HP Systems Insight Manager

        Antivirus
        Symantec Endpoint Protection
        Design
        Installation
        Configuration
        Support
        Sophos
        Support
        McAfee
        Support
Backup
        Tivoli Storage Manager
        Commvault
            Veritas